Development of a workflow based Complaint Management System (where the complaints are received through emails)


An organizationâ„¢s customers may have complaints about its products. They will be given an email id for each product, where they can send an email when they have a complaint to register. The emails will get converted to complaints and get assigned to the persons handling that product. The complaints can be assigned to different persons and will get tracked to closure. The person handling the complaint will have the facility ....etc

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An Introduction to Total Productive Maintenance (TPM)

By Venkatesh J
What is Total Productive Maintenance ( TPM ) ?
It can be considered as the medical science of machines. Total Productive Maintenance (TPM) is a maintenance program which involves a newly defined concept for maintaining plants and equipment. The goal of the TPM program is to markedly increase production while, at the same time, increasing employee morale and job satisfaction.
TPM brings maintenance into focus as a necessary and vitally important part of the busin ....etc

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i want to make online complaint registration system . ....etc

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Abstract

Title of the project: Online-Tele-Network


Current Scenario:

The flow of work in telecommunication field in the current system is manual in nature. Which involves whenever a person needs a connection he must fill the application and submit it in the near by authorized center of telephone exchange. Now the application will be forwarded to the next level, if it is agreed, the corresponding applicant profile must be maintained manually. Similarly if the customer wants to exchange the phone facility, apply transfer for his phone ....etc

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The Customer Support Service Operation is an application that has been developed for a distribution company, which deals with electronic testing and measurement equipment. The distribution company represents more than 100 different principal organizations in India and abroad. Some of the products, which are dealt, may require Installation and support, and some products may need after sales service. The distribution company has a majority of items that require installation support and periodic customer support. The different ....etc

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looking for computer complain management system ppt ....etc

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Development of a workflow based Complaint Management System (where the complaints are received through emails)


An organizationâ„¢s customers may have complaints about its products. They will be given an email id for each product, where they can send an email when they have a complaint to register. The emails will get converted to complaints and get assigned to the persons handling that product. The complaints can be assigned to different persons an ....etc

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Title of the project
Complaints Monitoring System

Abstract of the project
A complaints management system is a staged way of receiving, recording, processing, responding to and reporting on complaints and using them to improve services and decision-making. It specifies the stages and areas of responsibility for managing complaints.
A good system provides a simple process that is clear to the public and staff. It is a methodical approach to resolving problems and avoiding delays that may otherwise arise when matters pass through various le ....etc

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i am a final year computer science student,i need help in writing my project i need the design and analysis stage,problems of the manual system,systems flowchart,source codes.i will really appreciate if i can get a response as soon as possible ....etc

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Submitted by:
Shweta Sharma


SERVICES PROVIDED TO CITIZENS BY DELHI GOVERNMENT- GOVERNMENT OF NATIONAL CAPITAL TERRITORY OF DELHI
System Requirement Analysis
What is System Analysis?
Systems analysis is the study of sets of interacting entities, including computer systems analysis. This field is closely related to requirements analysis or operations research. It is also an explicit formal inquiry carried out to ....etc

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it will give brief explanation about the project ....etc

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Every product will have an email id assigned to it. Customers, when they have a complaint about the product, will send an email to the email id provided to them for that product.

These Emails should get logged into the database and a complaint number should be generated. The customer should get an acknowledgement back saying that his/her complaint is received.

Administrators will be set up for each product and he/she should see all the complaints received for that product.

Groups of complaint handling executives should be set up for ea ....etc

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i want a full project details including source codes and program flowchart on development of a workflow based complaints information management system where the complaints are received through emails ....etc

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Consumer complaints is a project developed in dot Net. And as the name indicate it is used for registering customer's complain in database. It create assignment table,close_list table etc.

http://ziddudownload/5566816/consumercomplaints.zip.html ....etc

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SYNOPSIS
The “Enterprise Business Service Engine” can be used by a business organization to provide online support to its customers. This may include questions about their services or even complaints the customers may have. Although a manual system can be done, time plays an important role in customer satisfaction.
The customers may arise with many problems which cannot be solved at the same time with full support by the business. The main aim of the business is the Customer ....etc

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I need a project on increasing customer satisfaction in cafeteria with regards to concerns faced by them. The concerns may be related to hygiene, taste of food , quality and quantity of food. ....etc

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approaches for handling customer complaints and listening to customers ....etc

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Use case daigram fo online complaint system ....
this complaint have three section user login , reister complaint and tracke complint
Also have admin panel ....etc

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