plz send to [email protected] plzzzzzzzzzzzzzzz ....etc

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The Customer Support Service Operation is an application that has been developed for a distribution company, which deals with electronic testing and measurement equipment. The distribution company represents more than 100 different principal organizations in India and abroad. Some of the products, which are dealt, may require Installation and support, and some products may need after sales service. The distribution company has a majority of items that require installation support and periodic customer support. The different ....etc

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Seattle: A Platform for Educational Cloud Computing


Introduction:

Cloud Computing is Internet-based computing, whereby shared resources, software, and information are provided to computers and other devices on demand, like the electricity grid. The cloud is a metaphor for the Internet based on how the internet is described in computer network diagrams; which means it is an abstraction hiding the complex infrastructure of the internet. Cloud computing is a general concept that utilizes software as a service (SaaS),and othe ....etc

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1. Introduction
1.1. Theoretical Background of the Topic
1.1.1. Customer Satisfaction
1.1.1 According to Philip Kotler, “satisfaction is a person’s feelings of pressure or disappointment resulting from product’s perceived performance (outcome) in relation to his or her expectations. Customer satisfaction is the level of a person’s felt state resulting from comparing a product’s perceived performance (outcome) in relation to the person’s expectations”.
This satisfaction level is a function of differen ....etc

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Abstract

Nowadays much commerce is taking place on the Internet. This new tool will change what we do traditionally. In this technological era, old methods may not fit the new world. Handling customer service via Internet is an opportunity to succeed for some specific types of companies. In this project, I will discuss related topics about how to deal with customer service on the Internet successfully such as what a company needs to do, what their customers think about, and how technology can help. Not all companies can follow the sam ....etc

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customer perception and its prospect on bank product selection towards malaysian customer perspectives. ....etc

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Title of the project :Customer Service Desk
Objective/Vision
An online comprehensive customer care solution to manage customer interaction and complaints with the service providers by phone, mobile, web and e-mail. The system should have capability to integrate with any service provider from any domain or industry like banking, telecom, railways etc.
User of the System
A. Customers
B. Service providers(Service providers from any sector like banking, telecom, railways etc)
C. Administrators/Managers
Functional Requirements
i. Track ....etc

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plz send me dis ppt [email protected] ....etc

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ABSTRACT

An online comprehensive customer care solution to manage customer interaction and complaints with the service providers by phone, mobile, web and e-mail. The system should have capability to integrate with any service provider from any domain or industry like banking, telecom, railways etc.
Existing System:
• The existing system is a manual system. Here the user’s needs to save his information in the form of excel ....etc

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Objective:

Project has been developed keeping in view of the distributed client server computing technology. The user interfaces are browser specific to give distributed accessibility for the overall system.

Problem Definition:

The entire project has been developed keeping in view of the distributed client server computing technology, in mind. The specifications have been normalized up to 3NF to eliminate all the anomalies that may arise due to the database transaction that are executed by the general users and the organi ....etc

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