questionnaire for customer satisfaction on shampoo

[Guest]

i want operating system notes according to vtu syllabus.....

[jaseela123d]

 1 How often do you use shampoo?

A- Twice a day (0)

B- Once a day (1)

C- Once every 2-3 days (0)

D- Once every 4-6 days (0)

E Once a week (or more) (0)

2 How often does your brand of shampoo change?

A- Once a month (0)

B- Once every 2 months (0)

C- Once every quarter (0)

D- Once every half year (0)

E Once a year or more (1)

3 How many brands of shampoo are you using now?

Brand A-1 (1)

B- 2 Brands (0)

C- 3 brands (0)

D- 4 marks or more (0)

4 I have compared different brands / types of shampoo before making the purchase decision

A-1 (0)

B-2 (0)

C-3 (1)

D-4 (0)

E- 5 (0)

F-6 (0)

G-7 (0)

5 I usually pay attention to shampoo ads

A-1 (0)

B-2 (0)

C-3 (1)

D-4 (0)

E- 5 (0)

F-6 (0)

G-7 (0)

6 I usually spend a lot of time and effort deciding which brand to buy

A-1 (0)

B-2 (0)

C-3 (1)

D-4 (0)

E- 5 (0)

F-6 (0)

G-7 (0)

7 I intend to buy shampoo brand with heavy advertising on TVC

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (1)

F-6 (0)

G-7 (0)

8 I intend to buy the brand of shampoo with heavy advertising in the newspaper

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (1)

E- 5 (0)

F-6 (0)

G-7 (0)

9 I intend to buy shampoo brand with heavy advertising in magazines

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (1)

F-6 (O)

G-7 (0)

10 I intend to buy shampoo brand with heavy advertising on the Internet

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (1)

E- 5 (0)

F-6 (0)

G-7 (0)

11 The celebrity endorser of the brand will affect my purchase decision

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (1)

E- 5 (0)

F-6 (0)

G-7 (0)

12 My purchase decision will be affected by the sales promotion (eg bonus, bonus package, etc.) at the point of purchase

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (0)

F-6 (1)

G-7 (0)

13 I am in favor of buying shampoo brands with product sampling

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (0)

F-6 (1)

G-7 (0)

14 I'm going to try brand of shampoo (s) which is recommended by friends

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (1)

F-6 (0)

G-7 (0)

15 Product Function - Gain Nourishment

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (1)

E- 5 (0)

F-6 (0)

G-7 (0)

16 Product Function - Moisturizing Retention

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (0)

F-6 (1)

G-7 (0)

17 Product Function - good for anti hair fall

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (0)

F-6 (1)

G-7 (0)

18 Low Price

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (0)

F-6 (1)

G-7 (0)

19 Mark Reputable

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (0)

E- 5 (1)

F-6 (0)

G-7 (0)

20 Effective Ingredients - Natural Ingredients

A-1 (0)

B-2 (0)

C-3 (0)

D-4 (1)

E- 5 (0)

F-6 (0)

G-7 (0)