I want a report for summer internship at Maruti Suzuki for B.tech course under mechanical engineering stream. ASAP
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Joined: Oct 2014
Company Profile:
Introduction To Varuna MOTORS PVT.LTD:
Varuna is one of the authorized dealers car marutisuzuki. It is one of the largest showrooms in the twin cities, located in Begumpet.
Mr. Prabu Kishore m started this Hall in 1993 year August 1. It was launched with several employees, and very soon he made almost 200 members. At present, nearly 200 employees. Now Varun as few authorised outlets in two cities-one is in Begumpet and others are in Kukatpally, Banjara Hills, Balanagar, Malakpet and received a service centre authorised by the Branch Office.
Varuna provides all kinds of financial support for customers that they are not required to go to the banks to get loans. The Bank heads are available in the showroom, to explain the various schemes for customers. This makes it easier for clients in the decision-making process. Varuna has the relationship or with banks such as ICICI BANK, CITI, SBH Bank not only banks, but also to tie-ups with financial institutions such as Sundaram finance and Mahindra finance.
Service Centre provide good quality after sales service for its clients, not only that Varuna engines may also spare parts for Maruti Suzuki cars for its customers, who have helped them in sales for Maruti. They only qualified service technicians, who provide good service to customers. This was the main asset of the company. Staff was very sincere in his work and they respect clients, and they satisfy their customers.
Because of this, good service, Varuna was able to capture the market easily. customer loyalty Varuna is very high. The sale of Varuna are 7000 vehicles per year. As car sales will have the opportunity to increase customer service centers as well. So they are very good at various promotional strategies to increase sales and services
Dealer For:
Management practices on Varun complements the pursuit of excellence. the speed of adaptation to change and commitment to grow considerably increased the efficiency of the work of the organization. Zero defect approach Varuna that knocked his to update their operating systems with constantly earned 180 certification and # 1 market position. The success of the group is Varun saga team work, aggressive marketing, loyalty, discipline, higher levels of sensitivity and excellent HR practices.
Huge attention Varuna on service and customer service blitzes the competition while its showrooms and workshops of the highest level. For example, Maruti showroom Varuna in Visakhapatnam is the largest showroom in India while seminar Varuna are equipped with up-to-date technologies, modern equipment and world-class facilities. My Maruti dealership in Vidžaâuoda in outstanding object 3S.
Awards:
Our practice and effectiveness have made us the largest car dealer in the access point and one of the best dealers in the country, Maruti and Bajaj. Below are some of our dealers ' achievements at the national level.
Varun Motors was awarded PLATINUM three times consecutively in the Maruti for the past 3 years in Balanced Scorecard (Platinum award is the highest rated award in Maruti). Is India dealer # 1 Maruti in Balanced Scorecard in 2003-2004, respectively.
Our very successful best practices, Customer Education meet, as exclusive Test Drive Team and several other HR practices were adopted by other dealers across the country. Committed customer service got us a ISO 9001-2000 certification.
Some other strategies:
In Office, Varun interact directly with customers, and communication is considered at all levels of Government. We keep sufficient stocks for customers to touch, feel and see.
Many innovative and flexible funding scheme specifically designed to make products easily available to all customer segments. This is the main reason for the high sales in our stores and also raised the level of availability of clients. We focus more on services than just sales, because we believe in getting back what we sow, and even more.
The philosophy of Varuna in customer service on its doorstep is the main cause of its plan for the expansion of the seminar As the Indian economy is 60% of the agricultural economy, special attention is given to rural marketing, mobile showrooms and rural service centres with spare parts back. Varuna is also driving schools. All services under one roof, e.g.: RTA, insurance, extended warranty, accessories, Exchange and the true value of the departments.
Pls send this report to me I have to give the
Presentation to my college so kindly send this file to my mail I'd