Posts: 14,118
Threads: 61
Joined: Oct 2014
SUMMARY:
● Having years of experience with years of experience on the Salesforce.com CRM.
● Have full understanding of the complete life cycle of the SFDC and the waterfall model.
● Management, customization, implementation and maintenance experience on the Salesforce.com CRM.
● Using the Force.com IDE experience in designing and developing custom applications for complex business processes in sales and Service Cloud both modules.
● Have full understanding of the CRM business processes, such as campaign management, lead management, account, control cabinet, quote, forecasting, and Call Center.
• Extensive knowledge of Salesforce.com implementation cycle in sales, marketing, service and support modules.
● Skilled in Customizing objects and custom objects, Page layouts, and record types, the difference between the requirements of the standard.
● Knowledge of Salesforce.com, Force.com Apex SFA classes, and Apex triggers, designing Visual force Pages, components and controllers bearing in mind the limitations of the Governor.
● Good understanding and knowledge in designing a report, dashboard, and analysis of images.
• experience in conducting master-detail look-up, many-to-many and hierarchical relationships and businesses automate the process using workflow rules, approval process, automatic reply rules and escalation Rules.
● Expertise in managing data access through an application that uses the local security level throughout the Organization, creating profiles, default queue set up a hierarchy of roles, a company profile and write the topic in accordance with the requirements.
● Experience on data validation using validation rules and create the debug log for the user.
● Practical experience in using the Apex Explorer, and other third-party applications for the App Exchange: how to Connect Outlook data loader, loader Informatica Data.
● Having good knowledge transfer, knowledge management in the workplace, and content management.
● very good team player with ability to work independently, intelligently, collaboration and results-oriented IT consultant, with excellent interpersonal, written and oral communication skills.
Technical skill and domain:
Salesforce Apex Triggers technology, Apex SOQL, SOSL classes, Visual Force
Page, Apex Force.com Web services, Eclipse IDE
Plug-in, Workflow and approvals Panel
Reports, analytical Images, custom objects.
The Languages JAVA, Apex.
Web technologies of HTML, CSS, JavaScript.
Operating system Windows XP/Vista/7.
Vertrue-Norwalk, CT February 2011-Till DateSalesforce.com consultant
Order management system is a management tool for the Web portal for members of the primary distribution of Vertrue in; Investors and it allows clients to interact with Vertrue. This CRM application built on the Salesforce.com CRM solution and provides a single place to manage and view all customer how his account details, contact information, pending orders, cases in the pipeline.
Responsibilities Of The
• In close cooperation with the SalesforceProgramme commands for managing successful deployments of new projects, data quality best practices adoption and use.
● Assistance in setting up and servicing the Sandbox environments for development and testing of new features and functionality on demand.
● set up separate views for different users, how to account for Possible tabs, etc.
● create different folders to store records of different groups and categories.
● Designed, deployed, and custom tabs, entity-relationship data model, automatic reply Rules, Visualforce Page component, in accordance with the needs of the application.
● Use the Apex Data Loader and Apex Explorer, manage and query data.
● Create custom page layouts, and the top scorers for the Opportunity, contacts and accounts to distinguish between different processes.
● Participation in the design and development of workflow rules, triggers and validation rules, profiles, custom buttons, custom links, custom pages, Advanced controllers, and Apex classes to drive functionality.
● Set up email templates, approval processes, Auto response, Multi-stage approval processes and rules and requirements in accordance with certain actions of the approval on them to automate processes.
● The deployed code from Sandbox to production and was part of the release and ESHN.
BMC Software, Inc.-Houston, Texas September 2009-November 2010 Salesforce Developer
BMC Software, Inc., a multinational corporation, specializing in software for managing business services. BMC DEVELOPS and sells software used for multiple functions; Including it service management, data center automation, performance management and control of relative humidity