Development of a workflow based Complaint Management System (where the complaints are received through emails)


An organizationâ„¢s customers may have complaints about its products. They will be given an email id for each product, where they can send an email when they have a complaint to register. The emails will get converted to complaints and get assigned to the persons handling that product. The complaints can be assigned to different persons an ....etc

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Development of a workflow based Complaint Management System (where the complaints are received through emails)


An organizationâ„¢s customers may have complaints about its products. They will be given an email id for each product, where they can send an email when they have a complaint to register. The emails will get converted to complaints and get assigned to the persons handling that product. The complaints can be assigned to different persons and will get tracked to closure. The person handling the complaint will have the facility ....etc

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Stochastic modeling and quality evaluation of workflow systems based on QWF-nets
Presented By:
Xia Yunni , Wang Han Pin, Yuan Chong Yi, and Chunxiang Xu School of Electronics Engineering and Computer Science Peking University, China

Abstract. Quality (QOS) prediction is one of the most important re- search topics of workfow management system. The management of QOS metrics directly impacts the success of organizations participating in workfow-based applications. Therefore, when services or products are create ....etc

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i want a full project details including source codes and program flowchart on development of a workflow based complaints information management system where the complaints are received through emails ....etc

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i am a final year computer science student,i need help in writing my project i need the design and analysis stage,problems of the manual system,systems flowchart,source codes.i will really appreciate if i can get a response as soon as possible ....etc

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Workflow Mining: Discovering Process Models from Event Logs
IEEE Transactions on Knowledge and Data Engineering, Vol. 16, No. 9, September 2004
Language: VB.NET

Abstract:
Contemporary workflow management systems are driven by explicit process models, i.e., a completely specified workflow design is required in order to enact a given workflow process. Creating a workflow design is a complicated time-consuming process and, typically, there are discrepancies between the actual workflow processes and the processes as perceived by the m ....etc

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Abstract:
WORKFLOW

Workflow is an IT technology which uses electronic systems to manage and monitor business Processes. It is a set of programs that aids in the tracking and management of all the activities in a project from start to finish. Workflow is, the procedural steps, the people involved, the required input and output, and the tools needed, for each step in a business process.

Workflow helps you automate a range of business tasks, and electronically route the right information to the right people at the right time. Users are no ....etc

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Workflow based Corporate Indenting System.
An approach paper of generic system that would suit the needs of a Corporate .
The Scenario
A corporate head office has its branches in different places. The computers at the branches are physically connected in the LAN to the head office. Employees in the branches and the head office can avail the administration department for various services such as purchase of accessories, booking of hotels and other such facilities. The Administration department in turn has to manage assets ....etc

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Development of a workflow based purchase request approval system.

For purchase of any item, the user will create a purchase request in the system. An approval route for this purchase request will then get generated depending on the price of the request and the reporting and approving hierarchy of the organization. This purchase request will then be submitted by the user and it will flow to the next approver in the route. The various approvers in the route c ....etc

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CUSTOMIZABLE BUSINESS WORKFLOW SYSTEM
(USER MODULE)

ABSTRACT

Any typical business flow process, irrespective of the domain involves a series of actions done by different individuals/groups beginning with the initiation all the way through till the process is completed. If we can call each such business flow process a request, what we really have is a request placed by the originator going through a series of steps as defined by ....etc

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