Interactive Voice Response (IVR) system


Abstract:

An Interactive Voice Response (IVR) system I

a computerized system that allows a person,

typically a telephone caller, to select an option from

a voice menu and perform transactions with a

computer system. This can be as simple as obtaining

account balances or as complex as performing

sophisticated transactions.

An IVR system plays a pre-recorded voice prompt

and the caller presses a number on a telephone

keypad to select the option, or speaks simple answers

....etc

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ABSTRACT:
Speech Application Language Tags (SALT) is a small number of XML
elements that may be embedded into host programming languages to
speech-enable
applications which enables the users to speak and listen to a
computer will greatly enhance
the ability for users to access computers at any time from nearly any
place. SALT may be
used to develop telephony (speech input and output only) applications
and multimodal
applications (speech input and output, as well as keyboard and mouse
input and d ....etc

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Interactive Voice Response (IVR) system


Abstract:

An Interactive Voice Response (IVR) system I

a computerized system that allows a person,

typically a telephone caller, to select an option from

a voice menu and perform transactions with a

computer system. This can be as simple as obtaining

account balances or as complex as performing

sophisticated transactions.

An IVR system plays a pre-recorded voice prompt

and the caller presses a number on a telephone

keypad to select the option, or speaks simple answers

....etc

[:=Read Full Message Here=:]

Frequency Division Multiple Access (FDMA)

Introduction
Frequency Division Multiple Access Used for AMPS and TACS, the two key analog systems and their variants, this system gives each conversation its own unique radio channel. Division of a radio frequency into several channels by splitting the frequency band into distinct segments, which are assigned to various callers. This allows a single base station to serve many callers. For example, a typical AMPS network will have 832 channels spaced approximately 30 kilohertz apart. - Frequency Div ....etc

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Frequency Division Multiple Access Used for AMPS and TACS, the two key analog systems and their variants, this system gives each conversation its own unique radio channel. Division of a radio frequency into several channels by splitting the frequency band into distinct segments, which are assigned to various callers. This allows a single base station to serve many callers. For example, a typical AMPS network will have 832 channels spaced approximately 30 kilohertz apart. - Frequency Division Multiple Access, digital transmission technology that ....etc

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CALL CENTER
1. INTRODUCTION
Call center has tremendous impact on business. Call centers for selling goods and services, as well as call centers for providing customer care, is going to become a familiar part of the business of virtually every person.
Call centers also pioneered the developed of self-service via the telephone, using interactive voice response technology. It is providing a richer and friendlier environment for self-service transactions than the tone telephone.

Presented By:
By
K. Ratna Prabh ....etc

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Definition
Using an ordinary phone for most people is a common daily occurrence as is listening to your favorite CD containing the digitally recorded music. It is only a small extension to these technologies in having your voice transmitted in data packets. The transmission of voice in the phone network was done originally using an analog signal but this has been replaced in much of the world by digital networks. Although many of our phones are still analog, the network that carries that voice has become digital.

In todays phone networks, t ....etc

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Interactive Voice Response System (IVRS) For Medicare using Java and Voice XML
PR-ET-V001
Background
Health care organizations, hospitals, doctor's offices and dental practices can improve productivity using the automated phone system that can handle incoming calls from patients and insured individuals and provide timely and accurate information to the caller.
Medical firms and organizations providing medical services can benefit from automated telephone answering services. Your phones can be answered in a professional ....etc

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ABSTRACT
Voice (and fax) service over cable networks is known as cable-based Internet Protocol (IP) telephony. Cable based IP telephony holds the promise of simplified and consolidated communication services provided by a single carrier at a lower cost than consumers currently to pay to separate Internet, television and telephony service providers. Cable operators have already worked through the technical challenges of providing Internet service and optimizing the existing bandwidth in their cable plants to deliver high ....etc

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ABSTRACT:
Speech Application Language Tags (SALT) is a small number of XML
elements that may be embedded into host programming languages to
speech-enable
applications which enables the users to speak and listen to a
computer will greatly enhance
the ability for users to access computers at any time from nearly any
place. SALT may be
used to develop telephony (speech input and output only) applications
and multimodal
applications (speech input and output, as well as keyboard and mouse
input and d ....etc

[:=Read Full Message Here=:]