COMPARATIVE STUDY OF CUSTOMER SATISFACTION IN INDIAN PUBLIC SECTOR AND PRIVATE SECTOR BANKS
ABSTRACT
With the advent of liberalization policy and RBI’s easy norms several private and foreign banks have entered in Indian
banking sector which has given birth to cut throat competition amongst banks for acquiring large customer base and market
share. Banks have to deal with many customers and render various types of services to its customers and if the customers
are not satisfied with the services provided by the banks then th ....etc

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New economic policy of India ....etc

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Economic Policy



New Economic Policy


When India became independent, the Government took conscious decisions to adopt

The system of mixed economy assigning major role to the public sector and exercise strict control over the development of Industries.

With the passage of time, however, it was realized that excessive control had de-accelerated the pace of economic development as it inhibited the investment by private sector and flow of foreign capital.

As a result, the ....etc

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I'm in require to know about the new economic policy of India 2012.
So kindly send me the details of it
....etc

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Emerging Challenges of Service Marketing in Education Sector .. ....etc

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impact of new economic policy on indian service sector ?
impact of new economic policy on indian agriculture sector ?
impact of new economic policy on indian industry sector ? ....etc

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Presented By :-
Manisha Chaudhary


Failure of the National wage Policy :-
The national wage policy has failed on many counts like-:
1) To rationalize inter-occupational, inter-industrial and inter regional wage differentials in such a way that disparities are reduced in phased manner.
2)To ensure reduction of disparities of wages and salary between the private & public sector in a phased manner.
3) To provide for the promotion and growth of trade unions and collective bargaini ....etc

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A Presentation on Service Design of CRM and Policy Administration




CRM Definition



CRM is a business strategy to select and manage the most valuable customer relationships. CRM requires a customer centric business philosophy and culture to support effective marketing, sales and service processes. .


CRM IMPLEMENTATION


It is imperative that the objective behind the implementation is clearly spelt out and understood.
CRM encompasses far ....etc

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My project topic is consumer behaviour regarding the service provided by public sector and private sector banks; comparative study with questionnaire ....etc

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....etc

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