Employee morale in human resources is defined as job satisfaction, prospects, and feelings of well-being that an employee has within a work environment. Tested to have a direct effect on productivity, it is one of the cornerstones of the business.
Widely used by the military as a "mission-critical" measure of the psychological disposition of troops, morale has proven to be a powerful engine of performance in all organizations. Extensive research demonstrates its benefits in productivity, profitability, customer satisfaction and worker health. By measuring morale with employee surveys, many business owners and managers have been aware of a direct and causative connection between that morale (which includes job satisfaction, management opinions, and many other aspects of employee culture). Workplace) .
Recognized as one of the main factors affecting the productivity and overall financial stability of any business, low morale can lead to reduced concentration, which in turn can cause errors, poor customer service and missed deadlines. It can also contribute to a high rate of turnover and absenteeism. Employee morale proves to be detrimental to the business in these respects. Morale can lead to forward organization or can lead to employee discontent, poor job performance, and absenteeism (Ewton, 2007). With low morale comes a high price tag. The Gallup Organization estimates that there are 22 million actively disbursed employees that cost the US economy up to $ 350 billion a year in lost productivity, including absenteeism, illness, and other problems that result when employees are unhappy at work. Failure to address this issue leads to a decline in productivity, increased absenteeism rates and associated costs, increased conflict in the work environment, increased customer or consumer complaints, and higher turnover rates. Employees and costs associated with the selection and training of replacement personnel.