Employee satisfaction An outcome of Motivated workforce

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Employee satisfaction

.whether employees are happy and contented.
.fulfilling their desires and needs at work.


Factors affecting employee satisfaction

employee motivation.

employee goal achievement.

positive employee morale in the workplace


Why is job satisfaction necessary


.It improves job performance

.Helps developing a positive organizational citizenship behavior.

.Improves customer satisfaction.

.Reduces absenteeism.

.Increases turnover

.Liking to the work place environment


Motivational theories


Taylor’s theory
put forward the idea that workers are motivated mainly by pay.


Mayo
believed that workers are not just concerned with money but could be better motivated by having their social needs met whilst at work (something that Taylor ignored). He introduced the Human Relation School of thought.

Maslow
which focused on the psychological needs of employees. Maslow put forward a theory that there are five levels of human needs which employees need to have fulfilled at work

Herzberg
 He argued that there were certain factors that a business could introduce that would directly motivate employees to work harder