13-05-2011, 11:41 AM
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Avaya and Microsoft Partnering in Unified Communications
A History of Leveraging Microsoft Platforms Across the Avaya Solutions Portfolio
Expanding the Strategic Relationship…
…To Make Business Communications More Effective
Simplified, efficient access to all messaging
Unified Messaging
Enhanced, collaborative communications at the desktop
Microsoft Office Communicator integration
“In office” communications extended to mobile workers
IP Softphone for Windows Mobile 5
one-X Mobile Edition for Windows Mobile 5
Effective group collaboration
Avaya Meeting Exchange audio conference bridge & Microsoft LiveMeeting (3rd qtr. 2007)
Simplified, Efficient Messaging Avaya Modular Messaging & Microsoft Exchange
Email, voice mail, fax accessible simultaneously
Flexible access enhances productivity
via touch-tone based menu
via Outlook
via browser
via speech
Notification options support faster responses to customers & colleagues
MWI, Call Me, Notify Me, Find Me
Message store options to meet enterprise needs
Exchange 2000, 2003 & 2007
Separate store for voice
Enhanced Collaborative Communications Avaya Telephony & Microsoft Office Communicator
Quicker, more intelligent access to colleagues / greater efficiency
Status info (presence)
Multiple modes of contact (IM, voice, email)
Avaya enabled telephony in MOC
Click to Call in MOC, SmartTags
Escalate IM to call, Conference
Phone & MOC stay in synch
Presence is shared
Call Control - Hold, Transfer, etc.
Optional, Tighter Integration Delivers More Value Avaya Feature Tab
Leverage investment in Avaya Communication Manager
Additional Avaya Functions provided as extensions to Office Communicator on tabbed UI
Avaya Dial Pad
Full access to your office phone #
Avaya Voicemail & Message Waiting integration
Multiple Avaya line appearances and handling
Send All Calls to Voice Mail (SAC)
Extend Call (to Mobile phone)
Headset call pick-up
Softphone speed dial
Any features provisioned on your telephone
Intelligent Access to Contacts… Anywhere
Bringing the “In Office” Communications Experience to Mobile Users
Effective Group Collaboration
Avaya Meeting Exchange industry-leading audio can be integrated with a range of Presence, IM, and Web conferencing products
