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Title: Call Center Admin Suite
Page Link: Call Center Admin Suite -
Posted By: mechanical engineering crazy
Created at: Wednesday 05th of August 2009 07:44:57 PM
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Call center administration suite allows the administrator to administrate and monitor the work of all employees in call center. Administration suite deals with staff management, payroll management, training and CRM monitoring. Staff management defines users by assigning priority to each user. If the corresponding department has already assigned a priority for its employee the system administrator can overwrite it with new priority. Priority determines the privileges of the user. There are 9 types of users in this system. In normal case employee ....etc

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Title: Call center management systemonline customercare
Page Link: Call center management systemonline customercare -
Posted By: soumya_svr
Created at: Tuesday 26th of January 2010 10:58:44 AM
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Please send me the abstracts of the requested threads.. ....etc

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Title: CALL CENTER AUTOMATION
Page Link: CALL CENTER AUTOMATION -
Posted By: electronics seminars
Created at: Wednesday 13th of January 2010 09:03:59 AM
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CALL CENTER AUTOMATION
Abstract:
The project Call Center Automation automates the operations of a call center by giving replies to the customerâ„¢s queries. By adding more entries to the data base store, the application can respond to more number of queries from the customers. The importance is given on giving correct reply to the input queries.

The process of the call center management can be easily explained by means of the Data Flow Diagram. The project gets the queries from the various customers and stores them in a centralized d ....etc

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Title: call center management system project in j2ee
Page Link: call center management system project in j2ee -
Posted By:
Created at: Monday 10th of December 2012 03:53:10 PM
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hellw sir/madam,
can u send me the details about the project call center management system kindly requst you to send to this email id [email protected] ....etc

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Title: call center projects
Page Link: call center projects -
Posted By: vartak59
Created at: Sunday 07th of March 2010 05:55:16 PM
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pls help and send me information on call center information. i m doing project in dot net using c sharp language. so i want call center database structure also ....etc

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Title: CALL CENTER AUTOMATION
Page Link: CALL CENTER AUTOMATION -
Posted By: project topics
Created at: Thursday 28th of April 2011 09:06:50 PM
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Domain


Technology
Dotnet

Abstract:
CALL CENTER AUTOMATION
The project “Call Center Automation” automates the operations of a call center by giving replies to the customer’s queries. By adding more entries to the data base store, the application can respond to more number of queries from the customers. The importance is given on giving correct reply to the input queries.

The process of the call center management can be easily explained by means of the Data Flow Diagram. The project gets the queries from the various cus ....etc

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Title: Call Center Management
Page Link: Call Center Management -
Posted By: Computer Science Clay
Created at: Friday 07th of August 2009 07:38:44 PM
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Call Center Management
name suggest it is used to keep record in a Call center.


Download ....etc

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Title: call center full report
Page Link: call center full report -
Posted By: seminar presentation
Created at: Thursday 13th of May 2010 01:52:55 AM
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CALL CENTER
1. INTRODUCTION
Call center has tremendous impact on business. Call centers for selling goods and services, as well as call centers for providing customer care, is going to become a familiar part of the business of virtually every person.
Call centers also pioneered the developed of self-service via the telephone, using interactive voice response technology. It is providing a richer and friendlier environment for self-service transactions than the tone telephone.

Presented By:
By
K. Ratna Prabh ....etc

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Title: CALL CENTER MANAGEMENT
Page Link: CALL CENTER MANAGEMENT -
Posted By: harikalalitha
Created at: Sunday 20th of February 2011 07:58:50 PM
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IT IS VERY USEFUL .............AND PLEASE GIVE ME THE SCREENS FOR THE PROJECT CALL CENTER MANAGEMENT ....etc

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Title: Call center shift allotment system
Page Link: Call center shift allotment system -
Posted By: seminar addict
Created at: Thursday 12th of January 2012 05:58:21 PM
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Call center shift allotment system


INTRODUCTION
Call center shift allotment system is proposed for the call centers using which they can computerized their shifts organized, work distribution and employee performances. Call centers are basically the work centers, which provide 24 hours customer care via telephones and Internets etc. Now a day every large or small company has, their call centers situated at different locations. Bes ....etc

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