CALL CENTER
1. INTRODUCTION
Call center has tremendous impact on business. Call centers for selling goods and services, as well as call centers for providing customer care, is going to become a familiar part of the business of virtually every person.
Call centers also pioneered the developed of self-service via the telephone, using interactive voice response technology. It is providing a richer and friendlier environment for self-service transactions than the tone telephone.

Presented By:
By
K. Ratna Prabh ....etc

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Call Center Management
name suggest it is used to keep record in a Call center.


Download ....etc

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Abstract

Diagnostic center is a web based online project. The main aim of the project is store the information of the test details in a hospital or a clinic.

Diagnostic center is an intranet based private web application. The objective of the project work is to develop effective software for maintaining the information relating to the lab details. This project is completely menu driven and user friendly. It gives details about various tests for patients and purchase section. In addition to that it has a provision for generatin ....etc

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Call center administration suite allows the administrator to administrate and monitor the work of all employees in call center. Administration suite deals with staff management, payroll management, training and CRM monitoring. Staff management defines users by assigning priority to each user. If the corresponding department has already assigned a priority for its employee the system administrator can overwrite it with new priority. Priority determines the privileges of the user. There are 9 types of users in this system. In normal case employee ....etc

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CALL CENTER AUTOMATION
Abstract:
The project Call Center Automation automates the operations of a call center by giving replies to the customerâ„¢s queries. By adding more entries to the data base store, the application can respond to more number of queries from the customers. The importance is given on giving correct reply to the input queries.

The process of the call center management can be easily explained by means of the Data Flow Diagram. The project gets the queries from the various customers and stores them in a centralized d ....etc

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Sheet Metal Products Center (SMPC)

Sheet Metal Products Center (SMPC) is a technologically advanced manufacture and design company operating directly under the China Electronic Science and Technology Group, a highly reputable state owned enterprise. SMPC is located 20 miles east of Beijing and 50 miles away from Tianjing, the largest port city in northern China. The favorable geographical condition makes it an ideal place for products/merchandise shipment. With solid technology background, SMPC has ....etc

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IMPLEMENTATION OF DISTRUBUTEDTED WIRELESS DATA CENTER SYSTEM ....etc

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Introduction
Internet Data Centers (IDCs) are the computing centers of the
future. With the emergence of the global marketplace, organizations of all sizes are feeling the pressure to extend their Internet presence around the world, conduct business on a 24x7 basis, and provide customers with 99.999% availability ” all while reducing costs and keeping a sharp focus on their core business. Indeed, by utilizing IDCs and their economies of scale, companies can accrue the benefits of a world-class infrastructure at a f ....etc

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pls help and send me information on call center information. i m doing project in dot net using c sharp language. so i want call center database structure also ....etc

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Please send me the abstracts of the requested threads.. ....etc

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