Operations Support System (OSS) for a Telecom company “ Billing Module
Background
The picture below shows a standard billing process in a Telecom company. In this diagram, the customer calls customer care or works with an activation agent to establish a new wireless account. The agent (customer care) enters the customer's service preferences into the system, checks for credit worthiness, and provides the customer with a phone number so that the customer may make and receive calls through the telephone network. As th ....etc

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For Reward dispatch:
On a daily basis, the inventory manager views the list of retailers along with the
complementary package eligibility. The complement is computed and mapped by
the system based on the order amount, at the time of confirmation of order
dispatch.
The inventory manager can select products from the stock and allocate them for
each reward. Once the dispatch is acknowledged, the status can be changed to
'Dispatched'. Products given as reward can be tracked, as the record of products
selected for each reward will be separat ....etc

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