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Interactive Voice Response (IVR) system


Abstract:

An Interactive Voice Response (IVR) system I

a computerized system that allows a person,

typically a telephone caller, to select an option from

a voice menu and perform transactions with a

computer system. This can be as simple as obtaining

account balances or as complex as performing

sophisticated transactions.

An IVR system plays a pre-recorded voice prompt

and the caller presses a number on a telephone

keypad to select the option, or speaks simple answers

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INTRODUCTION

Background
Before giving any explanation of INTERACTIVE VOICE RESPONSE SYSTEM this project mainly depends on the embedded system and microcontroller.
1.1 Basics of embedded system:
An embedded system is a special-purpose system in which the computer is completely encapsulated by or dedicated to the device or system it controls. Unlike a g ....etc

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ABSTRACT
Interactive Voice Response System (IVRS) is one of the most important breaks through in the field of telecommunication. IVRS provide a voice response to the customers and guide them to the information they require. The customers can call up any institute such as banks, universities, tourism industry and obtain any information by simply pressing certain button on his telephone as per the guidance of the voice fed into the computer.
IVRS is an electronic device through which information is available related to any t ....etc

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Serving as a bridge between people and computer databases, interactive voice response systems(IVR) connect telephone user with the information he need, from anywhere at any time. IVR turns a telephone into easy-to-use computer terminal, enable caller to access specific information from a host computer database without going through a live operator. The quacking pace of adoption of speech solutions in IVR industry is currently driven by improvements in speech algorithms, natural language processing, vocabulary management and language modelling. ....etc

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Interactive Voice Response System (IVRS) is one of the most important breaks through in the field of telecommunication. IVRS provide a voice response to the customers and guide them to the information they require. The customers can call up any institute such as banks, universities, tourism industry and obtain any information by simply pressing certain button on his telephone as per the guidance of the voice fed into the computer.IVRS is an electronic device through which information is available related to any topic. IVRS is usually employed ....etc

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Serving as a bridge between people and computer databases, interactive voice response systems(IVR) connect telephone user with the information he need, from anywhere at any time. IVR turns a telephone into easy-to-use computer terminal, enable caller to access specific information from a host computer database without going through a live operator. The quacking pace of adoption of speech solutions in IVR industry is currently driven by improvements in speech algorithms, natural language processing, vocabulary management and language modelling. ....etc

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IVRS is an important development in the field of interactive communication which makes use of the most modern technology available today. IVRS is a unique blend of both the communication field and the software field, incorporating the best features of both these streams of technology. IVRS is an electronic device through which information is available related to any topic about a particular organization with the help of telephone lines anywhere in the world.

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IVRS- interactive voice response systems ....etc

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