A STUDY ON CUSTOMER SATISFACTION FOR BSNL PRODUCTS AND SERVICES AND ITS ROLE IN BUILDING BRAND EQUITY FOR THE COMPANY.
Project Report submitted by
SARAVANA PERUMAL.G
Register No: 010771037
Batch: 2005-07

SYNOPSIS
The Telecom industry is one of the leading and fastest growing in the world as communication plays a vital role in the world and especially in India. It acts as a major catalyst for the economic growth.
BSNL has good brand awareness among the people. This could be attributed to its long history in the market ....etc

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RESEARCH REPORT


SECONDARY DATA ON FEASIBILITY STUDY OF
STARTING PUBS AT THIRUVANANTHAPURAM

BY
AKHIL.G
LOURDES MATHA INSTITUTE OF HOTEL MANAGEMENT AND CATERING TECHNOLOGY



CONTENTS

INTRODUCTION........................................................................


REVIEW OF LITERATURE........................................................


DISCUSSION.............................................. ....etc

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The Consultative Selling—Customer Relationship Model
Steps in the Preapproach: Planning the Sale
information Used in Profile and Planning
Customer Profile and Planning Sheet
1. Name:
Address:
2. Type of business:
Name of buyer:
3. People who influence buying decision or aid in using or selling our product:
4. Buying hours and best time to see buyer:
5. Receptionist’s name:
6. Buyer’s profile:
7. Buyer’s personality style:
8. Sales call objectives:
9. What are customer’s important ....etc

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DISTRIBUTED COMMUNICATIONS

1.1.2 Objective:-
The Distributed Communications is a web-based system, designed for Propest Co. ltd, which gives information relating to the clients and dealers of the company with respect to its pesticides product launches. This product develops a system that can be used by the company management to keep track of the sales, dealers and its clients. In the existing method of tracking of all the details are tedious and time consuming. Any product survey and launching of the area carried out ....etc

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PRESENTED BY:
MANU GEORGE
SIBY THOMAS
JOMON JOSEPH
AKHIL SASI


INTRODUCTION
The software is the solution for an Internet cafe. The software provides you with a means to control the workstations, manage customer database, sell products and generate detailed reports and statistics.
This is a powerful Cyber Cafe management software that helps with managing customers and employees, controlling computers and printers, securing systems, accounting and billing. It simplifies and automates running your Internet ....etc

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Buying: Behaviour and Promotion in Textile Retailing in Kerala
*Dr.MolLRKoshy
**SureshN.
INTRODUCTION
Retail outlets are the main source of purchase for consumers. Around 80 percent of the customers buy goods
from retailers, while 20 percent goes to the wholesalers and manufacturers. Textile retailing in Kerala used to be a
business that earned huge profits with leas investment. But today the situation has changed. To earn a meager profit
huge investment is needed. Earlier the customers were not bothered about the ambience of the shop an ....etc

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eBilling and Invoice System eBilling and Invoice System is a live project written in Visual Basic 6 programming language. It is a working solution. I give you complete project listing with all project file, source code, database, crystal reports. You can use this project as you want. I am not claim any copyright for this project. You can free download all the project documentation, project source code, project executable files, database from download link. Code are well commented for your reference, however if you want any clarification you ca ....etc

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Harnessing Distribution to Enhance Inclusive Growth of Women Entrepreneurship
*Dr. Moli P. Koshy
This paper outlines the distribution networks and hurdles of women entrepreneurs in
selling their products and the need to harness the distribution function to enhance the
inclusive growth of women entrepreneurship in Kerala.
Introduction
Traditionally, women tend to be withdrawn from the main stream of development and
stay in the background literally hiding their lamp under the bushel or restraining their
talent in a safe proximity of their ....etc

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