MOBILE NUMBER PORTABILITY

[seminar class]

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Mobile Number Portability
Corporate (Bulk) Process
 Current Industry Process
MNP - What are the challenges?
 Customer & Industry Confusion
 Complexity
 Communications - Fax, volume of calls
 Time it takes - minimum 15 working days
 Unsuccessful Porting
 Charging
A couple of questions for you…..
MNP volumes across the industry are much lower than originally forecast
(225k versus approx. 900k)
why would this be?
what would you do to stimulate demand?
MNP - Process 2000 - what’s happening?
 Network Operators and Service Providers desire to have a more efficient and cost effective MNP solution which will better serve the needs of their customers
 OFTEL has requested a new process to be implemented in mid-2000
 shorter timescales
 better process visibility
 more robust/less errors
New Process Plan
 new industry process has been in design since early June 1999, manual agreed January 2000
 process sub-group designing new process
 1 rep from each Network, 1 each from 2 Independent Service Providers, 1 OFTEL rep
 2 distinct processes
 consumer - 1 to 25 MSISDNs
 one week to port, ie 5 working days
 corporate (Bulk) - 26+ MSISDNs
 variable timescale, up to 35 working days
 will incorporate Web technology for inter-SP communications - to be developed and hosted by 3rd party
New Corporate (Bulk) Process
 Pros:
 Donor Service Provider dealing with customer not third party
 Recipient Service Provider gets full information quicker
 Port day expectations set & met
 Lends itself to electronic communication
 Con:
 Could be lengthy or no quicker than existing process