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customer relationship management system
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04-10-2010, 12:20 PM
[attachment=4930]

: CUSTOMER RELATIONSHIP MANAGEMENT(CRM)

Presented by: Sumit Kumar Singh
MCA 2nd Sem (2kl09mca24)


Definition: CRM
CRM is a comprehenssive set of processes and technologies for managing the relationships with potential and current customers across the business functions.
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RE: customer relationship management system - by project report helper - 04-10-2010, 12:20 PM

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