16-09-2016, 09:10 AM
Smartbox is essentially a network of automated parcel delivery terminals which are located at various locations. Customers can shop online at any of Smartbox's E-commerce partner site and select Smartbox as their delivery location at the time of checkout. Once their package is delivered at the Smartbox terminal, they will be notified by SMS and email with OTP. Then they may walk up to that Smartbox terminal and use the OTP to collect their parcel. Smartbox's solution addresses that by first eliminating ‘last mile’ from the equation and, secondly, automating the consumer experience of accepting deliveries and making cash-on-delivery (CoD) cashless. Every Smartbox terminal has 52 lockers in small, medium and large sizes. The terminal is completely automated and compact, occupying only 1.5 square meters.