HDFC Bank Limited is an Indian banking and financial company based in Mumbai, Maharashtra. It has 84,325 employees and has a presence in Bahrain, Hong Kong and Dubai. HDFC Bank is the first private sector lender in India for its assets. It is the largest bank in India by market capitalization as of February 2016. It ranked 69th in 2016 BrandZ Top 100 most valuable global brands.
In 1994, HDFC Bank, based in Mumbai, India, was created. Its first corporate office and a full-service branch at Sandoz House, Worli was inaugurated by Union Finance Minister Manmohan Singh. As of December 31, 2016, the Bank's distribution network was located at 4,715 branches and 12,260 ATMs in 2,597 cities.
Market leader in e-commerce, HDFC Bank offers a number of digital offerings such as - 10-second personal loan, Chillr, PayZapp, SME Bank, Watch Banking, 30-minute auto loan, 15-minute two-wheel loan, gateways Electronic payment, digital wallet, etc.
Hdfc Bank has a rating of 0-1 out of 10 in terms of Disclosure of Charges and Interest Rates, Reliability, Complaint Resolution, Professionalism, Convenient Bank Hours, Trained Staff, Courteous and Friendly Staff, Faster in Branches, Knowing Customer and their needs, Internet banking, efficient processes, effective communication on developments, innovation and good telephone banking. The ratings found that the only HDFC bank on the scale stood out was Wide ATM coverage.
HDFC Bank offers a range of products and services that includes wholesale banking, retail banking, treasury, auto loans, two wheel loans, personal loans, property loans and credit cards.
The last entry in the league is 'Project AI', under which HDFC Bank, in the coming weeks, would deploy robots in select bank branches. These robots will offer options such as cash withdrawal or deposit, forex, fixed deposits and demat services that are displayed on the screen to people entering the branch.