13-11-2014, 12:15 AM
hello guy i have failed to download complaint management system....how can i download it.....here is my email:nendalaerisa[at]gmail.com.....if there is any assistance rendered send on my email thanks
Posts: 8,059
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To get full information or details of complaint management system please have a look on the pages
http://studentbank.in/report-a-workflow-...ugh-emails
http://studentbank.in/report-a-workflow-...e=threaded
if you again feel trouble on complaint management system please reply in that page and ask specific fields in complaint management system
Posts: 14,118
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Joined: Oct 2014
Abstract
Organizational € ™ s Clients Complaints for its products April they get email ID for each year of production, where you can send by email when they have to register a complaint. Emails will be converted to the complaints and get nominated for this product. About the addresses can be assigned to different persons, and William get tracked closing. any person having a complaint case will have a means to communicate with the client via email through the system.
The functional components of the project
Every year, the product will have an electronic identifier assigned to it. Clients when they have a complaint about a product, send an email to the email ID of the year provided for this product.
Letters woven should not gain entry to the database, and the number of complaints should be received. the client must not come back saying that the year of his/her complaint was received.
Administrators will be customized for each product and he/she should not see all these complaints received for this product.
The Group grievance should not be leaders set for each product.
Product administrator should not be able to assign a complaint common to members of the treatment team and complaints for this product.
Member of the management team must not see complaints complaint, entrusted to him or her in my Inbox. It should not be able to send mail to the client through the system with any explanation/solution or to request more information.
Subsequent messages woven not must be saved as part of the same complaint.
The complaint must not show all communications that occurred between the customer and the organization.
The complaint CAN BE closed with some predefined statuses: open, closed, abandoned, in progress, etc.
Background information on the managed system should not BE, as the management team for various products complaint, mail IDs for different products, the default mail text for default theme for e-mail products, user list, a list of products