INTRODUCTION
HDFC slic is one of the leading private company. It is the first private sector life insurance company to be granted a certificate of registration on 23rd October from IRDA.
IT is a joint venture between Housing Development Finance Corporation, India’s leading housing finance institution and a group company of standard life , UK.
Standard life,UK, founded in 1825, has been at fore front of UK INDUSTRY for 175 years by combining sound financial judgement with integrity and reliability.
HDFC AS ON 31ST DECEMBER 2008, HOLDS 72.4% OF EQUITY IN JOINT VENTURE.
Associate companies are :

• HDFC LTD
• HDFC BANK
• HDFC MUTUAL FUND
• HDFC SALES
• HDFC ERGO GENERAL INSURANCE

OVERVIEW OF COMPANY
MISSION

• Customer service
• Value for money for customer
• Use of technology to improve service standards
• Increasing market share

VALUE

• Integrity
• Innovation
• Customer centric
• Team work
• Joy and simplicity

PEOPLE

The company employes nearly around 30000 people at whole
The whole nation is divided into 10 channel development zones.
Each zone is divided into areas or territories.
The famous people associated with company are :

Mr. Deepak S. Parikh Executive chairman of HDFC
Mr. .Gautam R. Divan Former chairman Midsnell group
Mr. Ranjan Pant Global management consultant


MANAGEMENT INFORMATION SYSTEM

A management information system (MIS) is a subset of the overall internal control of a business covering the application of people, documents, technologies, and procedures by management accountants to solve business problems such as costing a product, service or a business-wide strategy. Management information systems are distinct from regular information systems in that they are used to analyze other information systems applied in operational activities in the organization. Academically, the term is commonly used to refer to the group of information management methods tied to the automation or support of human decision making, e.g. Decision Support Systems, Expert systems, and Executive information systems.

MIS should be designed to achieve the following goals:

• Enhance communication among employees.
• Deliver complex material throughout the institution.
• Provide an objective system for recording and aggregating information.
• Reduce expenses related to labor-intensive manual activities.
• Support the organization's strategic goals and direction.

Achieving sound mis:
Management needs to ensure that MIS systems are developed according to a sound methodology that encompasses the following phases:

• Appropriate analysis of system alternatives, approval points as the
system is developed or acquired, and task organization.

• Program development and negotiation of contracts with equipment and
software vendors.

• Development of user instructions, training, and testing of the system.
• Installation and maintenance of the system.

Management should also consider use of "project management techniques" to
monitor progress as the MIS system is being developed. Internal controls
must be woven into the processes and periodically reviewed by auditors.
Management also should ensure that managers and staff receive initial and
ongoing training in MIS.
In addition, user manuals should be available and
provide the following information:

• A brief description of the application or system.
• Input instructions, including collection points and times to send
updated information.
• Balancing and reconciliation procedures.
• A complete listing of output reports, including samples.
Depending on the size and complexity of its MIS system, an institution may
need to use different manuals for different users such as first-level users, unit mgr and progrmmrs.

It consists of following sub systems:

• Executive Support Systems (ESS)
• Management Information Systems (MIS)
• Decision Support Systems (DSS)
• Knowledge Work Systems (KWS)
• Office Automation Systems (OAS)
• Transaction Processing Systems (TPS)

INFORMATION SYSTEM IN HDFC

Information technology can be a strategic tool in making HDFC more efficient and effective. HDFC can reach more people in more efficient way by implementing right management information system. IT creates an evolution in whole world in every business and so in banking system. Now in HDFC with the help of INFORMATION SYSTEM the daily transactions are recorded in branch computers and these branch computers are then connected to the main head office server so in this way they keep their daily process update on daily basis. In fact, IS makes whole process much more quick, simple and reliable. Due to IS employees can easily connect with other branches, customer service get improved, online banking emerged and lot of others benefits.


MAIN SERVICES:
Consumer Banking:
HDFC provide Mortgages, Credit Cards, Personal Loans, Auto Loans, Islamic Banking, and Wealth Management products. In order to maximize customer convenience, they offer 24-hour Phone Banking, e-Statements, SMS Banking, ATM Cards and VISA Debit Cards, as well as Online Banking and state of the art branches.

Wholesale Banking:
Wholesale banking provides Transactional banking, Debt Capital Markets, Corporate Finance, Derivatives & Fx Options, Commodity Finance and deposit products.

ORGANISATIONAL RESOURCES

Software Resources:-
Following software’s are used for the functioning of our information system and organization;

o Application Software:-
Following application software’s are used in our organization and functioning of our information system;

General application software :

 Microsoft Office
 NOD32 Anti-Virus
 Adobe Reader
 Database management software
 Integrated software : CLARIS , LOTUS

Specific application software :

 HR software called “ ATLAS “
 Accounting software called “TALLY”
 Marketing software called “ CALLPAN “
 Financial software called “SPSS”

o System Software:-
Following application software’s are used in our organization and functioning of our information system;

• Operating System (Windows XP and Linux) for PC’s.
• Windows 2003 server for mainframes.

Hardware Resources:-
Following hardware resources are required for the functionality of IS :

 Personal computers
 Canon Document Scanners
 HP Printers
 Networking cards
 HP Digital Scanners
 Dell Mainframes


OTHER DETAILS :

1 Data representation in form of ASCII.
For pictures they use grid systems

2 storage or memory
for micro computers primary memory : 640 kb
for hard disk storage : 340 mega bytes

3 Programming language
COBOL , RPG , BASIC