m student of MBA final yr.... and i have chosen the topic for my final yr project....A STUDY ON EFFECTIVENESS OF GRIEVANCE HANDLING MECHANISM.....pls help me and provide sum gud info... thanx regards AARYA.A.PUROHIT

synopsis format
1. intro 2 topic
2. need of the study
3. objectives of the study
4.scope of the study
5.hypothesis of the study
6. research methodology
7. data analysis & interpretation
8. findings of the study
9. conclusions & recommendations of the study............