questionnairres for consumer satisfacttion in micromax mobiles

The first hand held mobile cell phone was demonstrated by Motorola in 1973. The first commercial automated cellular
network was launched in Japan by NTT in 1979. In 1981, this was followed by the simultaneous launch of the Nordic
Mobile Telephone (NMT) system in Denmark, Finland, Norway and Sweden.[7] Several other countries then followed in
the early to mid-1980s. These first generation ("1G") systems could support far more simultaneous calls, but still used
analog technology.
Scope of the Study
In this study, the performance and problems of the customer has been analyzed. To find out factors that influences the
customers to buy the micromax mobiles. To identify the necessary change in product features and customers feeling about
the micromax mobile phones. This study will be useful for the company to make necessary changes in price, designs, apps
and etc..,
Objective of the Study
 To study the problem of micromax mobile customers.
 To analyze the factors influencing the level of satisfaction