Questionnaire for customer satisfaction on Honda car

bro..i want questionaires on hatchback cars for customer reponse...plz can u send to my mail

this is my mail : vickyvirat4[at]gmail.com

questionnaire on customer satisfaction on honda car

Abstract: Customer satisfaction is a feeling of pleasure or disappointment resulting from comparing a products perceived performance or outcome in relation to his or her expectations.In this paper we found that 60%of respondents to know the advertisement of Honda Bike through media, 90 percent of the respondents were completely satisfied with the mileage and performance of the bike, 73% of respondents are satisfied with pick-up
of the Honda Bike , 56% of the respondents are attract the quality of the service to choose this bike, 50% of the respondents are satisfied with the design of the bike, 54% of the respondents considered the price of the Honda, 60 % of the respondents felt the explanation to be “excellent”. According to the chi-square test find that there is significance difference between the preferable factors like mileage, pickup, price and design.


The purpose that I am doing this questionnaire is to complete my findings for my report. All this information is just for academic use only.

1. Are you a Honda car user?

Yes

No (Thank you for your time)

2. Gender

Male

Female

3. Age

20 to 30

31 to 40

41 to 50

51 to 60

4. How did you become aware of Honda?


5. How satisfied are you with Honda car?
Not satisfied Satisfied Very satisfied Excellent
1

1 Not satisfied

1 Satisfied

1 Very satisfied

1 Excellent

6. What motivates you to buy Honda car?


7. How long you have been using Honda car?


8. Will you take a chance to buy others brand car apart from Honda?

Yes

No

9. What combination of factors influence that make you buy Honda car?


10. Are you likely to recommend Honda to a friend or colleague?

Yes

No