hi i would like to get details on project passanger preference to ksrtc

ABSTRACT

The purpose of this paper is to obtain a better understanding of the extent to which service quality is delivered
by KSRTC to its passengers. In this context, the present paper attempts to give an over view of the perception of
the passengers regarding service quality & facility provided under KSRTC & it highlights the general
expectations of the passengers and also discuss various issues & challenges related to it. More ever it also
provides suggestion for proper handling of those issues and challenges in KSRTC public transportation service.