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Question
Applies to Windows Windows 10 Download, install, & activate PC
57082 views
Win 10 Reboot Loop of Death - system thread exception not handled (ClassPNP.sys)

ELEllenS_2643 asked on August 20, 2015See post history
I've read all the post and can't find an answer, so I am hoping someone can help, please! When I turn on the machine, the first thing is the windows logo and Preparing Automatic Repair, the reboot/auto fix cycle starts as soon as I turn on the machine, so I cannot get to safe mode via msconfig or get to DMP files. I never get to the start menu. I cannot get to a command prompt. The error, it tells me, is system thread exception not handled (ClassPNP.sys).
I have an HP Pavilion HPE H8-1220 with AMD FX-8100. OS was Win 7 Home Premium, upgraded yesterday to win 10. Upgrade was via the internet tool, so no DVD/flash. All worked great for about an hour, then the BSOD appeared and continues to appear as soon as I turn on the machine. I have tried all the old interrupt boot keys, but I understand Microsoft has sped up the boot sequence so these no longer work. I tried unplugging from the power source and every other possibility I read about in the posts. I cannot update drivers or anything else, even if I knew that was the issue.
Fortunately, I made backup DVDs of my win 7 system, files, pictures, and a recovery DVD of win 7. Before I use it,is there any way to enter safe mode BEFORE the OS boots? Or any other solution? I really want win 10 to work!

Thank you for any help!!
Reply
#2

Applies to Windows Windows 10 Download, install, & activate PC
57082 views
Win 10 Reboot Loop of Death - system thread exception not handled )

ELEllenS_2643 asked on August 20, 2015See post history
I've read all the post and can't find an answer, so I am hoping someone can help, please! When I turn on the machine, the first thing is the windows logo and Preparing Automatic Repair, the reboot/auto fix cycle starts as soon as I turn on the machine, so I cannot get to safe mode via msconfig or get to DMP files. I never get to the start menu. I cannot get to a command prompt. The error, it tells me, is system thread exception not handled
I have an HP Pavilion HPE H8-1220 with AMD FX-8100. OS was Win 7 Home Premium, upgraded yesterday to win 10. Upgrade was via the internet tool, so no DVD/flash. All worked great for about an hour, then the BSOD appeared and continues to appear as soon as I turn on the machine. I have tried all the old interrupt boot keys, but I understand Microsoft has sped up the boot sequence so these no longer work. I tried unplugging from the power source and every other possibility I read about in the posts. I cannot update drivers or anything else, even if I knew that was the issue.
Fortunately, I made backup DVDs of my win 7 system, files, pictures, and a recovery DVD of win 7. Before I use it,is there any way to enter safe mode BEFORE the OS boots? Or any other solution? I really want win 10 to work!

Thank you
Reply
#3

I've read all the post and can't find an answer, so I am hoping someone can help, please! When I turn on the machine, the first thing is the windows logo and Preparing Automatic Repair, the reboot/auto fix cycle starts as soon as I turn on the machine, so I cannot get to safe mode via msconfig or get to DMP files. I never get to the start menu. I cannot get to a command prompt. The error, it tells me, is system thread exception not handled
I have an HP Pavilion HPE H8-1220 with AMD FX-8100. OS was Win 7 Home Premium, upgraded yesterday to win 10. Upgrade was via the internet tool, so no DVD/flash. All worked great for about an hour, then the BSOD appeared and continues to appear as soon as I turn on the machine. I have tried all the old interrupt boot keys, but I understand Microsoft has sped up the boot sequence so these no longer work. I tried unplugging from the power source and every other possibility I read about in the posts. I cannot update drivers or anything else, even if I knew that was the issue.
Fortunately, I made backup DVDs of my win 7 system, files, pictures, and a recovery DVD of win 7. Before I use it,is there any way to enter safe mode BEFORE the OS boots? Or any other solution? I really want win 10 to work!
Reply

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