Presentated by
Abinaya. S

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Ownership is the driving force for Overall Development
The Scenario for the next decade in HUMAN RESOURCE
Introduction…
“Our assets walk out of the door each evening. We have to make sure that they come back to the next morning”
-(Narayana Murthy, CEO, Infosys)
At a time when organizations are debating the strategic importance of their human resources, infosys, a consulting and software service organization, includes its human resources on its balance sheet to affirm their asset value.
 Definition by L.F. Urwick:
The foundation of any organization is the talented and hardworking people, who are the principle assets of any firm.
According to L.F. Urwick, “business houses are made or broken in the long run not by markets or capital, patents or equipment but BY MEN”
What is Human Resource…?
Human resources are the most valuable resources of an organization because the productivity of all resources depends upon the people. Human resources are heterogeneous, dynamic and have immense potential.
Of all the resources man power is the only resource which does not depreciate, with the passage of time.
This is called Human resource.
Concept of HRM…
Human Resource Management may be defined as a set of policies, practices and programmes designed to maximize both personal and organizational goals.
The managerial functions of HRM consist of planning, organizing, directing and controlling. The operating functions include procurement, development, compensation, integration and maintenance of HR.
Specialized activities of HRM:
 Recruitment
 Analyzing jobs, collecting information about jobs to prepare job descriptions
 Developing compensation and incentive plans
 Training & Development of employees for efficient performance and career growth
 Maintaining labor relations and union management relations
 Handling grievances and complaints
 Providing for social security and welfare of employees
 Defending the company in law suits and avoiding legal complications.
National Significance of HRM…
HRM plays a vital role in the development of a nation. The effective exploitation and utilization of a nation’s natural, physical and final resources require an efficient and committed man power. The level of development in a country depends primarily on the skills, attitudes and values of its human resources.
HRM in the recent decades…
HRM has become very significant in recent decades due to the following factors:
1. Increase in the size and complexity of organization.
2. Rapid technological developments like automation, computerization, etc.
3. Rise of professional and knowledgeable workers.
4. Increasing proportion of women in the work force.
5. Growth of powerful national wide trade unions.
6. Widening scope of legislation designed to protect the interest of the working class.
7. Revolution in information technology that might affect the workforce.
8. Rapidly changing jobs and skills requiring long-term manpower planning.
9. Growing expectations of society from employers.
10. Rising costs and shortage of highly trained labour.
Impacts of HRM in India…
 In today’s fast changing environment, HRM is an indispensable tool in the hands of organizations for gaining competitive advantage.
 The HRM function has acquired strategic importance in organizations due to economic liberalization and globalization.
 Globalization and economic liberalization have increased competitiveness in the Indian Corporate sector.
Latest trends in Recruitment
 On-line recruitment:
On-line recruitment helps organizations cut costs and decrease time taken to choose candidates. On-line recruitment today accounts for as much as 20% to 30% whirls. Worldwide on-line recruitment site monster.com, is a leading portal for both employers and employees.
 E-Learning
Business firms are increasingly using electronic technology for training. E-learning methods include training through CD-ROM, internet and intranet, satellite broad casts, virtual class rooms and digital collaboration between trainees.
Peer-to-Peer learning:
E-learning is passé. We-learning is in. Organizations, tired of assimilating knowledge through traditional means, are turning to P2P learning methods. In P2P learning, employees across all hierarchical levels as
 Today’s Model of HR
 Success Factors
 Organizational style
 Employees
 Role of HR
-Flexibility, Agility, Speed
-Empowered, learning, vibrant
-Fully evolved, mature human beings
-As a change agent, as a innovator, as a strategic partner
Guidelines for recruitment
• Attract people with multi-dimensional experiences and skills
• Induct outsiders with a new perspective to lead the company
• Infuse fresh blood at every level of the organization
• Develop a culture that attracts people to the company
• Search for talent globally, and not just within the country
HR practices at Infosys…
 Referring to everyone who works for the company as ‘our people’
 Infosys has created 1773(in 2003) rupee millionaires through stock options.
 Infosys campus has a Dominos outlet, a coffee day bar, a Kathi-roll Joint and a MTR outlet, a 500 sq.feet gymnasium with sauna, 5000 sq.feet swimming pool, a ponquered aerobics room, Asia’s largest video wall, a miniature golfing green and a full fledged medical centre.
 There is a glass training centre where fifty of the country’s best software instructors put every batch of engineers recruited by the company through a grueling three month training programme.
 The company swears by the virtues of humility, austerity and transparency.
 High level of senior management involvement and commitment. They communicate and share information with employees on a regular basis, stand in the lunch queue with everyone else, play an active role in all employee events, take inputs from employees while taking decisions, have an open door policy and build a personal rapport with employees.
 Company could provide an alternative career path to employees who don’t want to manage people but who are technically competent.
 Company working towards identifying star performers or top 15% of its employees.
 Employees will be eligible for promotions only if they pass certifying exams.
 The work life at Infosys is tailored around the personal lives of the employees, not the other way round. All possible facilities are available on-site to all employees. The company, an extension of the family, takes care of every individual’s need, from seeing an employee through a close relative’s illness to celebrating special occasions together. A number of social events are organized regularly where both the employees and their families participate. Besides other programmes, an special day ‘Petit Infosection’ is held where the children of employees participate and have an opportunity to explore their parents’ workplace.
Remember, in today’s organizations, the primary assets of a business are the talents of its people, not the tangible and financial asset that make up the balance sheets. The cost of finding key talent and replacing key staff that leave is expensive and time consuming.
 The guidelines to ensure good human relations in an industry:
 The 6 most important words:‘I admit I made a mistake
 The 5 most important words: ‘You did a good job’
 The 4 most important words: ‘What is your opinion?
 The 3 most important words: ‘If you please’
 The 2 most important words: ‘Thank you’
 The 1 most important word: ‘We’
 The (0) least important word: ‘I’