where can i find basic help with things such as Adding text to a map without a text box and background showing.

The mapping product i am using is Northgate XD

northgate xd training

As the leading software supplier to the police service, we deliver holistic solutions that support control rooms, operational policing, community engagement and citizen pledges.

Control Room - NPS xc
Operators in your control room need a clear visualisation of incident and resource data. The map-based visualisation of information provided by NPS xc helps them make more informed decisions about resource utilisation and identify the most appropriate resource to send to an incident. Advanced routing technology improves the speed of response but also increases safety for both officers and public.

In the field -CONNECT:MOBILE
Our mobile GIS application allows officers in vehicles to use many of the same capabilities as control room users. Using Mobile Data Terminals officers are able to view the same maps as the control room, including resource locations and operational GIS features such as cordons and exclusion zones.

Analysis - NPS xd
Crime mapping is an invaluable aid in the fight against crime and disorder. Our analytical tool, NPS xd, lets intelligence analysts determine patterns and trends in criminal activity and help identify appropriate action and intervention. We do this by:

Applying analyses to influence effective resource deployment
Bringing analysis into the control room
Performance monitoring in real-time
Providing access to community intelligence
Facilitating effective communication between analysts, operational staff and communities.