14-04-2011, 11:00 AM
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Mobile Number Portability
Corporate (Bulk) Process
Current Industry Process
MNP - What are the challenges?
Customer & Industry Confusion
Complexity
Communications - Fax, volume of calls
Time it takes - minimum 15 working days
Unsuccessful Porting
Charging
A couple of questions for you…..
MNP volumes across the industry are much lower than originally forecast
(225k versus approx. 900k)
why would this be?
what would you do to stimulate demand?
MNP - Process 2000 - what’s happening?
Network Operators and Service Providers desire to have a more efficient and cost effective MNP solution which will better serve the needs of their customers
OFTEL has requested a new process to be implemented in mid-2000
shorter timescales
better process visibility
more robust/less errors
New Process Plan
new industry process has been in design since early June 1999, manual agreed January 2000
process sub-group designing new process
1 rep from each Network, 1 each from 2 Independent Service Providers, 1 OFTEL rep
2 distinct processes
consumer - 1 to 25 MSISDNs
one week to port, ie 5 working days
corporate (Bulk) - 26+ MSISDNs
variable timescale, up to 35 working days
will incorporate Web technology for inter-SP communications - to be developed and hosted by 3rd party
New Corporate (Bulk) Process
Pros:
Donor Service Provider dealing with customer not third party
Recipient Service Provider gets full information quicker
Port day expectations set & met
Lends itself to electronic communication
Con:
Could be lengthy or no quicker than existing process