13-09-2016, 07:54 PM
I would like to read this book ... because this book is good for knowledge....thanks
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jayakumar local author tqm full book pdf download
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I would like to read this book ... because this book is good for knowledge....thanks
15-09-2016, 04:01 PM
A core definition of total quality management (TQM) describes a management approach to long–term success through customer satisfaction. In a TQM effort, all members of an organization participate in improving processes, products, services, and the culture in which they work.
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