Initiatives in India on E-Governance
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E-Gov Progress…

1970: Established Department of Electronics
1977: Established NIC
1980s: Use of Computers confined to very few organizations
Late 1980s: Large no. of govt offices had computers, but only for word processing purpose.

Later computers were used for storage, retrieval and processing information.
Initial Applications: Tracking files and letters, monitoring development programmes, PIS for payroll purpose.1987: NICNET launched (National satellite based computer Network). NICNET extended via State capitals to all district HQs by 1990

DISNIC launched (District Information System of NIC) : Programme to computerise all district offices in the country.

1998: National Task Force on IT & S/W Development constituted.

Computers used as enabling tool.
‘Operation Knowledge’ for spreading computer literacy launched.

1999: Union Ministry of Information Technology created

2000: 12 point minimum agenda for e-Gov for implementation in all Central Ministries identified


12 – point Minimum Agenda for e-gov for all Central Ministries (in 2000)


Provide PCs connected with LAN up to Section Officer Level.
Provide training to staff.
Use Office Procedure Automation s/w of NIC (Tracking of letters, files, etc)

Use pay roll package
Notices for internal meetings via e-mail. Other small matters like leave application, tour permissions, orders & circulars should be made online.
Use of web enabled grievance redressal s/w of AR department

Each ministry to have website.
Acts, Rules, Circulars to be put online.
Various forms to be put online.

Hindi version of website to be developed.
Make efforts to develop s/w for electronic delivery of services to public.
Make overall IT vision or strategy for a 5 year period.

e-Gov Initiatives of Union / State Govt in last 10 – 15 years:

e-Gov initiatives were used to enhance quality of govt service, bring in more transparency, to reduce subjectivity, to reduce cost of service delivery and making govt easily accessible.

Categorization of Initiatives:

Govt to Citizen (G2C)

Govt to Business (G2B)

Govt to Govt (G2G)




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