fashion technology park case study
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Hi am Shreelaxmi, i would like to get details on fashion technology park case study.
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#2

The Customer Founded in 1994 by Chinese immigrants, Fashion's Park is a Chilean clothing retail chain that now has more than 40 outlets across the country and employs more than 2,000 people. It is recognized in the local market for the quality of clothing at low prices.

The challenge

Fashion's Park had been using a UnixWare platform to support its network of EPOS devices, however, this was outdated and incompatible with the arrival of new technologies to the market. I wanted to find a new solution that would add functionality and increase reliability. The company worked with Belltech, a long-term IT partner, to find the right solution. "Initially, we decided to deploy Retalix Storeline, however, within a few months of that decision, it had been acquired by NCR and that presented real problems for us," explains Eduardo Soto, IT Manager at Fashion's Park. "It changed the nature of the proposed solution and support, so we asked Belltech if there was an alternative." Belltech had recently expanded its existing relationship with Fujitsu to include retail software products such as Fujitsu GlobalSTORE and Fujitsu StoreCENTER and believed that these could be ideal for the requirements of Fashion's Park. "We needed a robust and agile platform that could be deployed in all our locations," adds Soto. "Fujitsu had that global reach as well as proven retail solutions that were backed by Belltech. Even though we were already behind, we were sure that together Belltech and Fujitsu would deliver."

The solution

Within six months, Fujitsu Retail Suite had been deployed to 44 points at Fashion's Park. Fujitsu provided on-site support for three weeks to help train employees in the installation and use of applications. Fujitsu GlobalSTORE is a complete and customizable POS, cash management and back-office system designed to provide a seamless customer experience across applications, devices and channels. Fujitsu StoreCENTER, for its part, offers centralized store management for real-time data movement, giving Fashion's Park a much more effective way of interacting with its stores. As a result, you can respond quickly to opportunities and improve operational efficiency.
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