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ABSTRACT
BPO - Business Process Outsourcing is the process of hiring another company to handle business activities for you.
BPO is distinct from information technology (IT) outsourcing, which focuses on hiring a third-party company or service provider to do IT-related activities, such as application management and application development, data center operations, or testing and quality assurance.
Functional components of the project
Following is a list of functionalities to be supported by the Corporate BPO Solution Management. More functionality can be added to this list. And, in places where the description of functionality is not adequate, you can make appropriate assumptions and proceed.
BPO usually consisted of outsourcing processes such as payroll. Then it grew to include employee benefits management. Now it encompasses a number of functions that are considered "non-core" to the primary business strategy.
Now it is common for organizations to outsource financial and administration (F&A) processes, human resources (HR) functions, call center and customer service activities and accounting and payroll.
BPO is distinct from information technology (IT) outsourcing, which focuses on hiring a third-party company or service provider to do IT-related activities, such as application management and application development, data center operations, or testing and quality assurance.
Functional components of the project
Following is a list of functionalities to be supported by the Corporate BPO Solution Management. More functionality can be added to this list. And, in places where the description of functionality is not adequate, you can make appropriate assumptions and proceed.
BPO usually consisted of outsourcing processes such as payroll. Then it grew to include employee benefits management. Now it encompasses a number of functions that are considered "non-core" to the primary business strategy.
Now it is common for organizations to outsource financial and administration (F&A) processes, human resources (HR) functions, call center and customer service activities and accounting and payroll.
