09-07-2011, 10:15 AM
Submitted by:
Rajendra Kachhwaha
Vineet Kachhwaha
Ram Kishore Sankhla
Tarun Bhargava
[attachment=14360]
INTRODUCTION
eSHOP is a web-based application intended to provide automated solution and services to customer.
Consider a Business organization which have all of its business through INTERNET i.e., WEBSITES.
The Business Organization has its offices in few states and normally use courier facility to deliver the product .If possible home delivery is also possible.
This Business Organization mainly has two sectors first one is sale which sale the product to the customer and second is service which is provided to the customer.
BUSINESS ORGANIZATION
SALE
SERVICE
eSHOP provide sales and service to customer by interaction with customer.
The success of a company is mainly based on its satisfied customers, which in turn gives huge profits.
Retaining existing customers is also an important job of a company. eSHOP concentrates on the retention of customers by collecting all data from every interaction, every customer makes with a company from 'all' access points whether they are phone, mail, web or field. The company can them use this data for specific business purposes viz., marketing, service, support or sales
eSHOP is basically the collection and distribution of "all" data to "all" areas of business. The data can then help market the company, help up sell to existing customer, understand customers better so that customers can be given better service and allows them to interact with the company by whatever means they wish.
WEB SITE
PROCESS ORDER
PLACE ORDER
RECEIVES PRODUCTS
BUSINESS HOUSE
REQUIREMENT ANALYSIS
NEED
In current competitive scenario every business establishment needs quality processes to increase their efficiency as well as improve their productivity. It is of vital importance that manual, time consuming & monotonous operations are automated so as to streamline the working of an organization. Since, the existing system (manual work) takes more time and manpower for processing. It is keeping in mind this business philosophy (mantra) that we propose an eSHOP. Our system will deal with all the aspects SALES of Electronics Related Products and SERVICES after SALES.
MAJOR OBJECTIVES
The main objectives of developing the eSHOP are as given below: -
1. To provide information about various Electronics Products in different category online.
2. Customer can purchase Products Online.
3. Customer can login and get various information about product and can purchase the suitable product.
4. Customer can pay online, so security is must therefore eSHOP provide secure transactions.
5. After sale eSHOP also provide after sales service in which customer problem is solved.
6. Data security is maintained to relatively high level by implementing it at Database level, so as to ensure that only authorized users have access to confidential client information
SYSTEM ANALYSIS
System Analysis is a management technique, which helps in designing a new system or improving an existing system. System Analysis is the process of gathering and interpreting facts, diagnosing problems (if any), using information to recommend improvements to the system. There are four basic elements of system analysis: - Output, Input, Files, processes. For computerization of any system, the existing system must be thoroughly being understood to determine “how the computer can be best used to make its operation most effective”. This is acquired by analyzing existing system.
FEASIBILITY STUDY
Feasibility study is the process of determination of whether or not a project is worth doing. Feasibility studies are undertaken within tight time constraints and normally culminate in a written and oral feasibility report. I have taken two weeks in feasibility study with my co-developer. The contents and recommendations of this feasibility study helped us as a sound basis for deciding how to proceed the project. It helped in taking decisions such as which software to use, hardware combinations, etc.
1. Technical Feasibility
2. Economical Feasibility
3. Operational Feasibility
1. Technical Feasibility
Technical feasibility determines whether the work for the project can be done with the existing equipment, software technology and available personnel. Technical feasibility is concerned with specifying equipment and software that will satisfy the user requirement.
This project is feasible on technical remarks also, as the proposed system is more beneficiary in terms of having a sound proof system with new technical components installed on the system. The proposed system can run on any machines supporting Windows and Internet services and works on the best software and hardware that had been used while designing the system so it would be feasible in all technical terms of feasibility.
