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COMPANY PROFILE
Sona Koyo Steering Systems Limited (SKSSL) is a technical and financial joint venture company of Koyo Seiko Company, Japan, and the global technology leader in Steering Systems. In the automotive component industry SONA is a name that stands for quality, dynamism, and multifaceted growth. With its beginning as a small company in 1987, now the $80 million SONA Group comprises several companies each of which are in joint venture partnerships and technical and financial collaboration with global leaders in their specialist areas.
SONA offers its customers, a diverse range of quality automotive components for passenger cars, jeeps, and commercial vehicles. The group is committed to rapid expansion of its product range and clientele by continuously investing in contemporary and environment friendly technology. The quality policy of SONA Group says “Commitment to defect prevention & continuous improvement while meeting or exceeding customer requirements at all times.” SONAKOYO STEERING is also awarded with various quality awards such as QS 9000, ISO 9001, ISO 14001, DEMING PRIZE, TS 16949. SONA is drawing upon the strengths of its joint venture partners to upgrade its systems, skills, and production values to offer its customers the finest quality in any product category in any area of the world. Gearing up to meet the increasing demand of the domestic market, efforts are on at the same time within the group to leverage its intrinsic strengths with the market access to its partners and earn a share of the global markets.
Diverse and ever evolving, SONA is looking beyond the future. The industrious work force of the group is turning SONA’s vision of making products of international quality and meeting and exceeding customer requirements at all times, into a reality. For it is through the leadership of the mind that we shall earn leadership of the market
With a Market share of 50%, the company is the largest manufacturer of steering gears in India and is the leading supplier of:
• Hydraulic Power Steering Systems
• Manual Rack & Pinion Steering Systems
• Collapsible, Tilt and Rigid Steering Columns for Passenger Vans and MUVs.
The company's product range also extends to Rear Axle Assemblies and Propeller Shafts. Named as a Global Growth Company in 1997 by the World Economic Forum, the company is now well positioned to lead the Indian Automotive Component Industry to Global Standards in the coming millennium.
They are surging ahead in our journey of Total Quality Management (TQM). We are also developing our core competence and aligning objectives at all levels so as to realize synergy in operations. An initiative of improving the most important resources, the Human Resource, as well as the plant equipment has been initiated. This technique, Total Productive Maintenance (TPM), has been adopted to improve performance through the philosophy of prevention. SKSSL aims to achieve:-
• zero accidents
• zero defects
• zero breakdowns by using the Koyo Production System as the foundation of all change programmers.
Customer Satisfaction continues to be of utmost importance to Sona Koyo Steering Systems as do consistent quality, constant innovation, value engineering, process improvement and customer orientation.
“A Place where people work with a smile on their faces and dreams in their eyes”
“ A place where your views can be freely voiced and are received with an open mind”
INTRODUCTION
Human resources (HR) in any organization can be classified in to four categories using two simple yet effective criteria, the ability to learn and the willingness to learn. Individuals who are high on both counts are the stars of the workplace. They need to be encouraged and rewarded. Individuals who are low on both dimensions often may need to be retrenched in the interests of maintaining or improving organizational efficiency. The in-betweens are those who are high on the ability to learn but low on willingness to learn who need to be re-trained; and those who are high on the willingness to learn but low on the ability to learn, who need to be re-deployed. Many organizations however, are unable to effectively manage these four categories of employees, often because they are unable to match employee with category reliably. As a result, even those organizations that have the will to proactively manage their HR, ultimately are rendered powerless to effect change in their employees. Indeed, such has been the story of many Indian firms particularly those entrenched in the traditional manufacturing sector.
Today however, globalization is compelling several Indian organizations to march to a new tune. Increasing competitive pressure is bringing about a keener focus on profitability and productivity of employees. The older employment relationship characterized by the existence of only one employer and workplace, an indefinite work contract, full-time work and some degree of social and legal protection, is being replaced by performance-driven employment terms. Alongside, job definitions are changing as well. Based on the idea of competency assessment, the art of human resource management is shifting focus from performance appraisal to performance management.
H.R.M APPLICATIONS TODAY
These are some of the Human Resource Management Applications prevalent in the organizations of today. And the one thing which is to be kept in mind and viewed is the aspect on competencies gaining the center of attraction of the HR Department.

PROJECT OBJECTIVE
Obtaining conceptual clarity about the various competencies and skills in organization and to look for them in a more focused manner.
To evaluate satisfaction level of the employees regarding to interview process of the company.
To collect different methods for better non-technical interview process.
To understand what an interview can and should accomplish.
Concentrating and identifying those basic competencies and soft skills for which organizations today look in a candidate.
dentify more non-technical competencies for the interview process.
What is a Competency?
A competency is the capability to apply or use a set of related knowledge, skills, and abilities required to successfully perform "critical work functions" or tasks in a defined work setting. Competencies often serve as the basis for skill standards that specify the level of knowledge, skills, and abilities required for success in the workplace as well as potential measurement criteria for assessing competency attainment.
Competency can be defined as:-
Observable and measurable knowledge, abilities, skills and behaviors that must be applied to achieve results aligned with the goals of the organization.