02-04-2011, 02:41 PM
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BUSINESS PROCESS REENGINEERING
“An organizational make-over”
“Reengineering is new, and it has to be done.”
BUSINESS PROCESS REENGINEERING
The search for, and implementation of, radical change in business processes to achieve breakthrough results
Synonyms: business process redesign, business transformation, process innovation, business reinvention, change integration
Starting point: clean sheet of paper
BUSINESS PROCESS REENGINEERING
Start from the future and work backwards
BPR is not easy - serious work
BPR is not free - financial & cultural
BPR often driven by fear and greed
Change is a “struggle”; BPR is a “war”
BPR: LESSONS LEARNED
Get the strategy straight first
Lead from the top
Create a sense of urgency
Design from the outside in (customer)
Combine top-down & bottom-up efforts
BPR: STRATEGY*
Stakeholder Assessment - shareholders, customers, employees
Determine which stakeholder expectations should be met to gain competitive advantage
Determine how to redesign to meet expectations
Map out IT solutions to support
Develop & implement new processes, etc.
SOFTWARE REENGINEERING
RESTRUCTURING - Transforming unstructured (“spaghetti code”) code into structured code equivalent [10% penetration]
REENGINEERING - Gradually “clean up” old software without affecting user functionality
REVERSE ENGINEERING - Uncover or rediscover the design specification from existing code; then apply forward engineering
REVERSE ENGINEERING