amul questionnaire of customer satisfaction

Amul Questionnaire


.docx Amul Questionnaire.docx (Size: 18.25 KB / Downloads: 83)

a) Do you stock Amul products?
1. Yes
2. No

b) If yes, do you get sufficient stock of Amul products?
1. Yes
2. No


c) How did you come to know about Amul product?
1. through Distributors
2. through Customers
3. through Advertisements
4. through Other Retailers

d) Do you stock Amul Milk?
1. Yes
2. No

e) If yes, do you get sufficient stock?
1.Yes
2. No

f) How much stock do you keep?
1. 10 packets
2. 20 packets
3. 30 packets
4. More than 50 packets



g) What size of the milk packets do you prefer to store?
1. 250 ml
2. 500ml
3. 1 lit
4. 5 lit

h) If no, why don’t you stock Amul milk?
1. Absence of packing date
2. Low margin
3. No replacement for leakage
4. Low distribution

i) Which is the most prefferd milk brand that you stock?
1. Amul
2. Nandini
3. Britania
4. Nestle

j) Which is the most popular Milk product in your shop?
1. Amul
2. Nandini
3. Britania
4. Nestle

k) How much profit do you get on other milk products?
1. More than Amul Milk
2. Less than Amul Milk
3. Same as Amul Milk
4. No profit

l) From where do you get Amul products?
1. Distributors
2. Suppliers
3. Manufacturer
4. Wholesalers

m) Are you satisfied with Amul product distributor?
1. Yes
2. No